Utility Billing

Welcome to FrontDesk  -WHEN SETTING UP NEW ACCOUNT CHOOSE "yes" for "are you currently reciving utility bills from us". WHEN SETTING UP YOUR ACCOUNT.

The City of Buffalo is now offering FrontDesk, a modern and convenient solution that provides online access to a variety of tools to interact with us including your utility account. Sign up for FrontDesk here to get these exciting advantages: Modern, online interactions with the City of Buffalo – anywhere, any time, from any device! Conveniently pay your monthly utility bills from the comfort and safety of your home. No more writing out a check each month to pay your utility bill! No worries about social distancing and possible exposure. Receive bills electronically. Go green and reduce your stack of paper bills. No bills to sanitize. Enroll in autopay so you won’t have to remember to pay your bills each month. Update your notification settings so you can receive important messages and notifications via email or text. 24/7 access to your utility account and usage information including utility usage, tracking multiple accounts, and submitting service requests. Fill out and submit forms directly online and pay associated fees. Our staff will review and process the forms – no more paper required! Easy access to Public Notices and answers to Frequently Asked Questions so you can see important city-related information in one place. Review Meeting Agendas and Minutes.